Shipping Policy
Thank you for visiting and shopping at Sildamax-Online.com. The following are the terms and conditions that constitute our Sildamax Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Usually with in 24 hours and often same day. Hence the term Next Day Sildamax. Orders are not shipped or delivered on weekends or holidays. But where possible we will post Sildamax on a Saturday.
If we are experiencing a high volume of orders, shipments may be delayed by a day or so. Please allow additional days in transit for Sildamax delivery when there are adverse weather conditions. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
| Standard (Registered Delivery) | 2-3 Working Days | Free |
| Royal Mail Special Delivery Services (Order Before 3pm)* | 1 Working Day and Saturday Delivery® | £5.45 before 1 pm* £12.41 before 9 pm* £14.91 Saturday Delivery |
Delivery delays can occasionally occur. We will update you if there are any delays.
Shipment to P.O. boxes addresses
Sildamax-Online currently only ships to addresses within the United Kingdom, unless your credit or Debit card is registered to a P.O Box we do NOT SHIP TO THESE TYPE OF ADDRESSES
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes (Outside the EU)
Sildamax-Online is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We do not currently ship to countries outside the European Union
Damages
Sildamax-Online is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the Royal Mail with your tracking number to file a claim. Royal Mail Claims
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the United Kingdom and Central Europe
Returns Policy
You have 7 calendar days to return an item from the date you received it. We know from your tracking number.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging, unopened or damaged.
Your item needs to have the packing slip or invoice returned with its proof of purchase.
